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TwilioIncident · 2026-11-02 15:32 UTC

SMS Delivery Delays and Failures from Twilio Alphanumeric Sender Type to T-Mobile Austria

DegradedOfficial update
0

SMS delivery delays and failures affect Twilio Alphanumeric Sender Type messages to T-Mobile subscribers in Austria. The affected components are SMS, Europe and CARRIER NETWORK - SMS, Europe. Twilio identified the cause and is working to resolve the issue.

State

Identified

Started

1 h ago

2026-11-02 15:32 UTC

Ongoing for

1 h 10 min

Worst impact

Degraded

Timeline

2 updates
15:3215:4916:0716:2416:42
DegradedUpdate postedTimes in UTC

Investigating

10 min 14%

Identified

1 h 86%

Updates

Times in UTC

As posted by Twilio

Identified2026-11-02 15:42 UTC

Twilio customers may be experiencing SMS delivery delays and failures from Twilio Alphanumeric Sender Type to T-Mobile network subscribers in Austria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Investigating2026-11-02 15:33 UTC

Twilio customers may be experiencing SMS delivery delays and failures from Twilio Alphanumeric Sender IDs to T-Mobile network subscribers in Austria. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Affected components

2
SMS, EuropeCARRIER NETWORK - SMS, Europe

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