# Twilio: Voice Call Failures from Twilio Mobile Numbers to Israel

- Provider: [Twilio](https://outages.cc/twilio.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-10-27 16:41 UTC
- Resolved: 2026-10-27 21:05 UTC (lasted 4 h 24 min)
- Components: Voice, Middle East & Africa, CARRIER NETWORK - Voice, Middle East & Africa
- Official update: https://stspg.io/sb3wbhdlxbrk

## Updates from Twilio

### resolved, 2026-10-27 21:05 UTC

The incident has been resolved and voice calls from Twilio Mobile Numbers to network subscribers in Israel are operating normally.

### monitoring, 2026-10-27 19:00 UTC

We have observed a recovery in voice calls from Twilio Mobile Numbers to network subscribers in Israel and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

### identified, 2026-10-27 18:22 UTC

Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

### investigating, 2026-10-27 17:42 UTC

Twilio customers may be experiencing voice call failures from Twilio Mobile Numbers to network subscribers in Israel. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

### investigating, 2026-10-27 16:41 UTC

Twilio customers may be experiencing voice call failures from Twilio Mobile Numbers to network subscribers in Israel. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.