# Twilio: SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile

> Twilio SMS delivery delays affect a subset of Twilio Long Codes to network subscribers on multiple networks in Chile. The SMS and Carrier Network SMS components in Latin America are degraded. Twilio identified the cause and is working to resolve the issue.

- Provider: [Twilio](https://outages.cc/twilio.md)
- Type: Incident
- State: identified
- Worst impact: Degraded performance
- Started: 2026-11-06 21:21 UTC
- Components: SMS, Latin America, CARRIER NETWORK - SMS, Latin America
- Official update: https://stspg.io/92y684hgthhn

## Updates from Twilio

### identified, 2026-11-07 12:57 UTC

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to network subscribers on multiple networks in Chile. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

### identified, 2026-11-07 04:57 UTC

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to network subscribers on multiple networks in Chile. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

### identified, 2026-11-07 00:57 UTC

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to network subscribers on multiple networks in Chile. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

### identified, 2026-11-06 22:57 UTC

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to network subscribers on multiple networks in Chile. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

### identified, 2026-11-06 21:51 UTC

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to network subscribers on multiple networks in Chile. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

### investigating, 2026-11-06 21:24 UTC

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to network subscribers on multiple networks in Chile. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.