# Twilio: SMS Delivery Delays from Twilio to Algar Telecom Brazil

> SMS delivery delays affect messages from Twilio to Algar Telecom subscribers in Brazil. Twilio reports that it identified the cause and is working to fix the problem. The incident started 67 minutes ago.

- Provider: [Twilio](https://outages.cc/twilio.md)
- Type: Incident
- State: identified
- Worst impact: Degraded performance
- Started: 2026-11-04 16:02 UTC
- Components: SMS, Latin America, CARRIER NETWORK - SMS, Latin America
- Official update: https://stspg.io/zsxmxm4fl2k5

## Updates from Twilio

### identified, 2026-11-04 17:09 UTC

Twilio customers may be experiencing SMS delivery delays from Twilio to Algar Telecom network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

### identified, 2026-11-04 16:09 UTC

Twilio customers may be experiencing SMS delivery delays from Twilio to Algar Telecom network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

### investigating, 2026-11-04 16:03 UTC

Twilio customers may be experiencing SMS delivery delays from Twilio to Algar Telecom network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.