# Vonage API: France Silent Authentication - Service degradation affecting the Orange France, SFR & Bouygues Telecom networks

> Vonage API reports degradation of the Silent Authentication service. The problem affects the Orange France, SFR, and Bouygues Telecom networks and the Verify SilentAuth Europe components. Vonage is investigating and works with its carrier partners.

- Provider: [Vonage API](https://outages.cc/vonage.md)
- Type: Incident
- State: investigating
- Worst impact: Degraded performance
- Started: 2026-11-02 05:15 UTC
- Components: Verify SilentAuth Europe, Global Connectivity - Verify SilentAuth Europe
- Official update: https://stspg.io/6kvn7qncnl5q

## Updates from Vonage API

### investigating, 2026-11-02 07:36 UTC

We are currently experiencing degradation of the Silent Authentication service, which is affecting Orange France, SFR & Bouygues Telecom Networks. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions

### investigating, 2026-11-02 05:18 UTC

We are currently experiencing degradation of the Silent Authentication service, which is affecting Orange France & SFR Networks. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions