# Vonage API: France SMS - Delivery degradation affecting a subset of LVNs towards France networks

> SMS delivery to France is degraded for a subset of LVNs. This affects the SMS Europe and Global Connectivity SMS Europe components. Vonage API identified the root cause and works with suppliers and carriers to resolve the problem.

- Provider: [Vonage API](https://outages.cc/vonage.md)
- Type: Incident
- State: identified
- Worst impact: Degraded performance
- Started: 2026-10-29 15:14 UTC
- Components: SMS Europe, Global Connectivity - SMS Europe
- Official update: https://stspg.io/3ry29p1v0yrq

## Updates from Vonage API

### identified, 2026-11-01 17:18 UTC

Please be informed that we have identified the root cause of the problem, and our teams are working directly with the suppliers and carriers to resolve it as soon as possible. We will be sending another update as soon as we make more progress or have further information on the final resolution. If you have any questions, please contact api.support.vonage.com