# Vonage API: France SMS - Delivery degradation affecting SMS towards Orange network

- Provider: [Vonage API](https://outages.cc/vonage.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-10-21 10:37 UTC
- Resolved: 2026-10-21 20:29 UTC (lasted 9 h 51 min)
- Components: SMS Europe, Global Connectivity - SMS Europe
- Official update: https://stspg.io/lbcmx640b4z1

## Updates from Vonage API

### resolved, 2026-10-21 20:29 UTC

This incident has been resolved.

### monitoring, 2026-10-21 13:59 UTC

A fix has been implemented and we are monitoring the results.

### investigating, 2026-10-21 10:37 UTC

We have been notified by our suppliers about SMS degradation to the Orange network. The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com