# Vonage API: Dominican Republic SMS - Delivery Degradation towards Claro network

> Vonage API reports degraded SMS delivery to the Claro network in the Dominican Republic. The SMS Latin America and Global Connectivity - SMS Latin America components are affected. Vonage API resolved the incident, and it lasted 114 minutes.

- Provider: [Vonage API](https://outages.cc/vonage.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-11-06 17:45 UTC
- Resolved: 2026-11-06 19:39 UTC (lasted 1 h 54 min)
- Components: SMS Latin America, Global Connectivity - SMS Latin America
- Official update: https://stspg.io/b96ks98qsw46

## Updates from Vonage API

### resolved, 2026-11-06 19:39 UTC

No text.

### monitoring, 2026-11-06 19:12 UTC

A fix has been implemented and we are monitoring the results.

### investigating, 2026-11-06 17:48 UTC

We are currently observing SMS delivery degradation towards Claro network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com