# Vonage API: France SMS - Delivery degradation affecting SMS towards Orange France

> Vonage API reports degraded SMS delivery to the Orange France network. The affected components are SMS Europe and Global Connectivity - SMS Europe. Vonage API resolved the incident on 4 November 2026, about 154 minutes after it started.

- Provider: [Vonage API](https://outages.cc/vonage.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-11-04 15:45 UTC
- Resolved: 2026-11-04 18:19 UTC (lasted 2 h 34 min)
- Components: SMS Europe, Global Connectivity - SMS Europe
- Official update: https://stspg.io/34t8v9xnvffz

## Updates from Vonage API

### resolved, 2026-11-04 18:19 UTC

This incident has been resolved.

### monitoring, 2026-11-04 16:18 UTC

A fix has been implemented and we are monitoring the results.

### investigating, 2026-11-04 15:48 UTC

We have been notified by our suppliers about degradation affecting traffic towards Orange France network. The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com