# Vonage API: Israel SMS - Delivery degradation towards Pelephone Network

- Provider: [Vonage API](https://outages.cc/vonage.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-10-12 07:21 UTC
- Resolved: 2026-10-12 09:30 UTC (lasted 2 h 8 min)
- Components: SMS Middle East & Africa, Global Connectivity - SMS Middle East & Africa
- Official update: https://stspg.io/27vp2vj9k42x

## Updates from Vonage API

### resolved, 2026-10-12 09:30 UTC

This incident has been resolved.

### monitoring, 2026-10-12 08:58 UTC

A fix has been implemented and we are monitoring the results.

### investigating, 2026-10-12 07:21 UTC

We are currently observing SMS delivery degradation towards Pelephone Network. You may experience missing and delayed messages and delivery receipts for outbound messages. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.