# Vonage API: Mexico SMS - Delivery degradation towards Altan MX Network

- Provider: [Vonage API](https://outages.cc/vonage.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-10-14 13:24 UTC
- Resolved: 2026-10-15 08:52 UTC (lasted 19 h 28 min)
- Components: SMS Latin America, Global Connectivity - SMS Latin America
- Official update: https://stspg.io/yhx37xpz2702

## Updates from Vonage API

### resolved, 2026-10-15 08:52 UTC

This incident has been resolved.

### monitoring, 2026-10-15 08:15 UTC

A fix has been implemented and we are monitoring the results.

### investigating, 2026-10-14 13:24 UTC

Please be advised that we are observing SMS delivery degradation towards network Altan MX in Mexico. We are working towards resolution of the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com