# Vonage API: Issue on SMS API

- Provider: [Vonage API](https://outages.cc/vonage.md)
- Type: Incident
- State: Resolved
- Worst impact: Operational
- Started: 2026-10-21 10:44 UTC
- Resolved: 2026-10-21 13:52 UTC (lasted 3 h 8 min)
- Components: SMS, SMS & Messages - SMS
- Official update: https://stspg.io/07lln9p49h7t

## Updates from Vonage API

### resolved, 2026-10-21 13:52 UTC

Vonage services have been fully restored following today's service interruption on Outbound SMS in the APAC region, which began at [2026-10-21 10:15:00] UTC. Full resolution has been confirmed effective at [2026-10-21 10:34:00] UTC. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/

### monitoring, 2026-10-21 11:28 UTC

Vonage services continue to show signs of recovery following today's interruption in Outbound SMS in the APAC region. We'll continue to provide further updates here within 2 hours, and once full service is restored. Thank you for your patience and understanding as we work to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/.

### investigating, 2026-10-21 10:44 UTC

We are aware of issues that may be impacting your Outbound SMS in APAC region. We are working to resolve the issue as soon as possible. We'll provide further updates within 1 hour. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/.