# Vonage API: UK Silent Authentication - Service Degradation impacting Three network

- Provider: [Vonage API](https://outages.cc/vonage.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-10-27 17:37 UTC
- Resolved: 2026-10-27 20:12 UTC (lasted 2 h 35 min)
- Components: Verify SilentAuth Europe, Global Connectivity - Verify SilentAuth Europe
- Official update: https://stspg.io/dkkqr0kv6hwc

## Updates from Vonage API

### resolved, 2026-10-27 20:12 UTC

This incident has been resolved.

### monitoring, 2026-10-27 19:12 UTC

A fix has been implemented and we are monitoring the results.

### investigating, 2026-10-27 17:37 UTC

We are currently experiencing degradation of the Silent Authentication service affecting the Three networks. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.