# Vonage API: Bolivia SMS - Delivery degradation towards Entel Network

- Provider: [Vonage API](https://outages.cc/vonage.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-10-21 16:24 UTC
- Resolved: 2026-10-21 18:59 UTC (lasted 2 h 34 min)
- Components: SMS Latin America, Global Connectivity - SMS Latin America
- Official update: https://stspg.io/p4dhd6rmglmj

## Updates from Vonage API

### resolved, 2026-10-21 18:59 UTC

This incident has been resolved.

### monitoring, 2026-10-21 17:19 UTC

A fix has been implemented and we are monitoring the results.

### investigating, 2026-10-21 16:24 UTC

Please be advised that we are observing message delivery degradation towards Entel Bolivia. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com
