# Vonage API: Netherlands Silent Authentication - Service degradation affecting KPN network

- Provider: [Vonage API](https://outages.cc/vonage.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-10-30 19:20 UTC
- Resolved: 2026-10-31 13:39 UTC (lasted 18 h 19 min)
- Components: Verify SilentAuth Europe, Global Connectivity - Verify SilentAuth Europe
- Official update: https://stspg.io/k0h4jrg6j6ht

## Updates from Vonage API

### resolved, 2026-10-31 13:39 UTC

This incident has been resolved.

### monitoring, 2026-10-31 12:31 UTC

A fix has been implemented and we are monitoring the results.

### investigating, 2026-10-31 00:19 UTC

We continue to work with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

### investigating, 2026-10-30 19:20 UTC

We are currently experiencing degradation of the Silent Authentication service, which is affecting KNP Netherlands Network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com