# Webflow: [RESOLVED] Reports of intermittent issues creating new sites and loading the Webflow Canvas

- Provider: [Webflow](https://outages.cc/webflow.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-08-12 16:36 UTC
- Resolved: 2026-08-13 01:18 UTC (lasted 8 h 42 min)
- Components: Webflow Canvas, Dashboard
- Official update: https://stspg.io/s6fhms0g4wjd

## Updates from Webflow

### resolved, 2026-08-13 01:18 UTC

Some customers intermittently experienced issues creating or duplicating sites, creating or viewing page branches, previewing site backups, or loading the Webflow Canvas between 13:40 and 20:45 UTC today. We’re no longer seeing customer impact related to this issue, and this incident is now resolved. We appreciate your patience while we worked to resolve this issue.

### monitoring, 2026-08-12 22:05 UTC

We're no longer seeing customer impact related to this issue. Our team is continuing to monitor the situation closely and will provide another update as soon as possible.

### identified, 2026-08-12 20:24 UTC

Our team has identified the cause and is working on a resolution. In the meantime, customers may intermittently encounter errors when creating or duplicating sites, creating or viewing page branches, previewing site backups, or loading the Webflow Canvas. We’ll provide further updates as work continues.

### investigating, 2026-08-12 19:04 UTC

We’re continuing to investigate an issue that may intermittently prevent some customers from creating or duplicating sites, creating or viewing page branches, previewing site backups, or loading the Webflow Canvas. Our team is working to resolve these issues and will share additional information as it becomes available.

### investigating, 2026-08-12 16:36 UTC

We’re investigating reports that some customers may intermittently experience issues creating new sites or loading the Webflow Canvas. Our team is actively investigating and will share another update as soon as we have more information.