# WorkOS: Elevated Admin Portal Errors

- Provider: [WorkOS](https://outages.cc/workos.md)
- Type: Incident
- State: Resolved
- Worst impact: Partial outage
- Started: 2026-09-14 19:08 UTC
- Resolved: 2026-09-14 20:00 UTC (lasted 52 min)
- Components: Admin Portal, Supporting Services - Admin Portal
- Official update: https://stspg.io/396gdks9z81c

## Updates from WorkOS

### resolved, 2026-09-14 20:00 UTC

We've resolved an issue loading Admin Portal links for customers without custom domains. If you're still experiencing issues please contact support.

### monitoring, 2026-09-14 19:16 UTC

We've fixed an issue affecting Admin Portal links for customers without custom domains and are monitoring.

### investigating, 2026-09-14 19:08 UTC

We are investigating an issue loading Admin Portal links for customers without custom domains. We will share more information as soon as it's available.