# WorkOS: SSO Profile API Timeouts

- Provider: [WorkOS](https://outages.cc/workos.md)
- Type: Incident
- State: Resolved
- Worst impact: Partial outage
- Started: 2026-10-29 17:34 UTC
- Resolved: 2026-10-29 19:52 UTC (lasted 2 h 18 min)
- Components: SSO, Core Services - SSO
- Official update: https://stspg.io/c3klsx794rbl

## Updates from WorkOS

### resolved, 2026-10-29 19:52 UTC

This incident has been resolved.

### monitoring, 2026-10-29 18:13 UTC

We’ve resolved the issue causing timeouts on the SSO profile API and are monitoring.

### identified, 2026-10-29 17:54 UTC

We've identified the issue causing the SSO profile API timeouts and are working on a fix.

### investigating, 2026-10-29 17:34 UTC

We are investigating timeouts on the /sso/profile endpoint. We apologize for the inconvenience and will share an update once we have more information.