# xAI: Investigating service degradation — Cloud Agents and Grok Bot

- Provider: [xAI](https://outages.cc/xai.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-10-09 22:37 UTC
- Resolved: 2026-10-09 23:09 UTC (lasted 31 min)
- Components: Cloud Agents, Grok Bot
- Official update: https://status.x.ai/history?incident=cloud-agents%2Fgh45ycs0zs0g

## Updates from xAI

### resolved, 2026-10-09 23:09 UTC

This incident has been resolved. New Cloud Agents and Grok Bot sessions are starting normally again.

### investigating, 2026-10-09 22:37 UTC

We are investigating a service degradation affecting Cloud Agents and Grok Bot. Some new Cloud Agents and Grok Bot sessions may fail to start.