# Zapier: Chat with Sales temporarily unavailable

> The Chat with Sales feature on zapier.com does not work for some visitors. Zapier reports that the chat system Ada identified the issue and put a fix in place, and Zapier is now monitoring the result. A workaround is to contact the Zapier Support team.

- Provider: [Zapier](https://outages.cc/zapier.md)
- Type: Incident
- State: monitoring
- Worst impact: Operational
- Started: 2026-11-04 20:28 UTC
- Official update: https://status.zapier.com

## Updates from Zapier

### monitoring, 2026-11-04 22:45 UTC

Our chat system, Ada, has identified the issue and has implemented a fix for this issue from their end. We are see functionality start to return with our chat system, but will still be monitoring this situation until that upstream issue has been fully resolved. In the meantime, you can reach our Support team at

### investigating, 2026-11-04 20:30 UTC

Some visitors to [zapier.com](http://zapier.com) may be unable to start a chat with our Sales team right now. If you need help in the meantime, you can reach our Support team at . We're looking into this and will share an update as soon as we know more.