# Zapier: Delayed or failed template recommendations and template setup

> Zapier template recommendations and template setup did not work for some users. The problem started at 21:03 UTC and lasted 37 minutes. Zapier reports that the issue is resolved.

- Provider: [Zapier](https://outages.cc/zapier.md)
- Type: Incident
- State: Resolved
- Worst impact: Operational
- Started: 2026-11-03 21:03 UTC
- Resolved: 2026-11-03 21:40 UTC (lasted 37 min)
- Official update: https://status.zapier.com

## Updates from Zapier

### resolved, 2026-11-03 21:40 UTC

**Resolved:** The issue affecting homepage template recommendations and template setup has been resolved.

### investigating, 2026-11-03 21:06 UTC

**Investigating:** Since approximately 20:00 UTC, some users have experienced slow loading or errors with template recommendations on the Zapier homepage. We’re also investigating reports that clicking “Try it” on a template may hang or display “Something went wrong while trying to use this template.” Our team is investigating and will share an update as we learn more.