# Zendesk: Ticket Status Deactivated and Unable to Be Reactivated - Multiple Pods

- Provider: [Zendesk](https://outages.cc/zendesk.md)
- Type: Incident
- State: Resolved
- Worst impact: Partial outage
- Started: 2026-09-16 09:00 UTC
- Resolved: 2026-09-16 12:20 UTC (lasted 3 h 20 min)
- Components: Support, Ticketing
- Official update: https://status.zendesk.com

## Updates from Zendesk

No update text yet.