# Zoom: Service degradation affecting Zoom Meeting summary, and Phone call summary in the US region.

- Provider: [Zoom](https://outages.cc/zoom.md)
- Type: Incident
- State: Resolved
- Worst impact: Operational
- Started: 2026-09-10 18:22 UTC
- Resolved: 2026-09-10 18:38 UTC (lasted 16 min)
- Components: Zoom Meetings, Zoom Phone, Zoom AI, Zoom Meetings - Zoom Meetings, Zoom Meetings - Zoom AI, Zoom Phone - NORTH AMERICA - Zoom Phone
- Official update: https://stspg.io/j6b9zqzcrk5m

## Updates from Zoom

### resolved, 2026-09-10 18:38 UTC

This incident has been resolved.

### monitoring, 2026-09-10 18:22 UTC

On 09/08/2026, Between 17:57 UTC to 23:49 UTC, A subset of users may have experienced issues with Meeting Summary and Phone Call Summary. This incident has been resolved and the affected services have been restored.