# Zoom: Service degradation affecting Zoom AI Companion in US region

- Provider: [Zoom](https://outages.cc/zoom.md)
- Type: Incident
- State: Resolved
- Worst impact: Operational
- Started: 2026-10-12 11:09 UTC
- Resolved: 2026-10-12 11:20 UTC (lasted 11 min)
- Components: Zoom AI, Zoom Meetings - Zoom AI
- Official update: https://stspg.io/qpwjwckn00wm

## Updates from Zoom

### resolved, 2026-10-12 11:20 UTC

This incident has been resolved and the affected services have been restored.

### monitoring, 2026-10-12 11:09 UTC

On 10/12/2026, Between 09:11 UTC to 09:51 UTC, Users may have experienced issues with Zoom AI Companion in US region. This incident has been resolved and the affected services have been restored.