# Zoom: Zoom Conference Room Connector DNS Changes in Saudi Arabia Region: November 13, 2026 (No Operational Impact)

- Provider: [Zoom](https://outages.cc/zoom.md)
- Type: Maintenance
- State: scheduled
- Worst impact: Maintenance
- Started: 2026-11-14 03:30 UTC
- Components: Zoom Conference Room Connector, Zoom Meetings - Zoom Conference Room Connector
- Official update: https://stspg.io/p0n0zr9sfdb6

## Updates from Zoom

### scheduled, 2026-11-01 17:18 UTC

As part of ongoing service enhancements for the Cloud Room Connector (CRC) service, Zoom will be updating DNS records for SIP/H.323 and IP endpoints in Saudi Arabia region . Effective Date: November 14, 2026 Action Required To avoid service disruption, we recommend reviewing your CRC endpoint configurations as soon as possible, updating your DNS records and Destination ip with the new entries, and removing the older legacy records before November 14, 2026. If you have any questions or issues, please contact Zoom Support. DNS Record Updates Saudi Arabia Region We will update the data-center (DC) domains , along with their respective SRV-Records. An example of the change is as follows: jed.zmvc.us >> sau.zoomcrc.com Records to be replaced (A-Record and SRV-Record): jed.zmvc.us: _h323cs._tcp.jed.zmvc.us _sip._tcp.jed.zmvc.us _sips._tcp.jed.zmvc.us _sip._udp.jed.zmvc.us New records (A-Record and SRV-Record): sau.zoomcrc.com: _h323cs._tcp.sau.zoomcrc.com _sip._tcp.sau.zoomcrc.com _sips._tcp