# Zoom: Service Degradation Affecting ZP SMS Australia Mobile Numbers

- Provider: [Zoom](https://outages.cc/zoom.md)
- Type: Incident
- State: Resolved
- Worst impact: Operational
- Started: 2026-10-19 00:14 UTC
- Resolved: 2026-10-19 00:31 UTC (lasted 16 min)
- Components: SMS/MMS (Inbound/Outbound), Zoom Phone - AUSTRALIA - SMS/MMS (Inbound/Outbound)
- Official update: https://stspg.io/n75bxh1c6xdx

## Updates from Zoom

### resolved, 2026-10-19 00:31 UTC

This incident has been resolved and the affected services have been restored.

### monitoring, 2026-10-19 00:14 UTC

Between 22:24 UTC - 23:34 UTC on October 18, 2026, a subset of Zoom Phone SMS users experienced inbound delays and outbound failures. The issue has resolved.