# Zoom: Service Degradation Affecting Zoom SMS delays in North America.

- Provider: [Zoom](https://outages.cc/zoom.md)
- Type: Incident
- State: Resolved
- Worst impact: Operational
- Started: 2026-09-03 22:11 UTC
- Resolved: 2026-09-03 22:19 UTC (lasted 8 min)
- Components: SMS/MMS (Inbound/Outbound), Zoom Phone - NORTH AMERICA - SMS/MMS (Inbound/Outbound)
- Official update: https://stspg.io/9rnhnkdk1njf

## Updates from Zoom

### resolved, 2026-09-03 22:19 UTC

This incident has been resolved.

### monitoring, 2026-09-03 22:11 UTC

On 09/03/2026, Between 21:30 UTC to 21:50 UTC, a subset of users may have experienced issues with SMS delay in North America. This incident has been resolved, and the affected services have been restored.