# Zoom: Service Degradation Affecting ZoomMate

- Provider: [Zoom](https://outages.cc/zoom.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-10-05 21:57 UTC
- Resolved: 2026-10-05 22:21 UTC (lasted 25 min)
- Components: ZoomMate
- Official update: https://stspg.io/1f5pxbhqkzjp

## Updates from Zoom

### resolved, 2026-10-05 22:21 UTC

This incident has been resolved.

### monitoring, 2026-10-05 22:04 UTC

The service degradation with ZoomMate has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

### identified, 2026-10-05 22:02 UTC

We have successfully identified the root cause affecting ZoomMate services. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

### investigating, 2026-10-05 21:57 UTC

We are currently investigating a service degradation with ZoomMate services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.