# Zoom: Service degradation affected Zoom AI Companion in US region

- Provider: [Zoom](https://outages.cc/zoom.md)
- Type: Incident
- State: Resolved
- Worst impact: Operational
- Started: 2026-10-14 17:03 UTC
- Resolved: 2026-10-14 17:19 UTC (lasted 16 min)
- Components: Zoom AI, Zoom Meetings - Zoom AI
- Official update: https://stspg.io/lj5xrctb9xrx

## Updates from Zoom

### resolved, 2026-10-14 17:19 UTC

This incident has been resolved and the affected services have been restored.

### monitoring, 2026-10-14 17:03 UTC

On 10/14/2026, Between 12:10 UTC to 12:34 UTC, users may have experienced issues with Zoom AI Companion in US region. This incident has been resolved and the affected services have been restored.