# Zoom: Service Degradation Affecting Meeting Summaries Via Email.

- Provider: [Zoom](https://outages.cc/zoom.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-10-19 23:27 UTC
- Resolved: 2026-10-20 01:18 UTC (lasted 1 h 51 min)
- Components: Zoom Canvas
- Official update: https://stspg.io/b071sw22zjsd

## Updates from Zoom

### resolved, 2026-10-20 01:18 UTC

This incident has been resolved.

### monitoring, 2026-10-20 00:52 UTC

The service degradation affecting a subset of users with meeting summary email delivery when they have selected via email only has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

### identified, 2026-10-19 23:30 UTC

We are continuing to work on a fix for this issue.

### identified, 2026-10-19 23:27 UTC

We have successfully identified the root cause affecting a subset of users with meeting summary email delivery when they have selected via email only. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.