# Zoom: Service Degradation Affecting Zoom Slides Generation in US Region

- Provider: [Zoom](https://outages.cc/zoom.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-10-07 02:08 UTC
- Resolved: 2026-10-07 04:47 UTC (lasted 2 h 39 min)
- Components: Zoom Slides
- Official update: https://stspg.io/7v4g7cgtddvk

## Updates from Zoom

### resolved, 2026-10-07 04:47 UTC

This incident has been resolved and the affected services have been restored.

### monitoring, 2026-10-07 04:31 UTC

The issue affecting a subset of users experiencing difficulties with Zoom Slides Generation in the US region has been successfully resolved. Our team will continue to monitor the situation closely and will keep you informed of any further developments.

### identified, 2026-10-07 04:13 UTC

We have identified the issue affecting a subset of users who are experiencing difficulties with Zoom Slides Generation in US Region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

### investigating, 2026-10-07 02:08 UTC

We are currently investigating a service degradation affecting a subset of users who are experiencing difficulties with Zoom Slides Generation in US Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.