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MB WAY and Multibanco are experiencing offer conversion issues

0

Adyen reports that MB WAY and Multibanco offers do not convert correctly. The problem affects the Payment methods and issuers component. Adyen identified the issue and confirmed that it is resolved. The outage lasted about 81 minutes.

State

Resolved

Started

2 h ago

2026-11-02 13:56 UTC

Lasted

1 h 21 min

until 2026-11-02 15:18 UTC

Worst impact

Notice

Timeline

2 updates
13:5614:1714:3714:5715:18
NoticeUpdate postedTimes in UTC

Identified

1 h 21 min 100%

Updates

Times in UTC

As posted by Adyen

Resolved2026-11-02 15:18 UTC
Identified2026-11-02 13:57 UTC

We have been informed of issues with MB WAY and Multibanco starting at 13:40 CET. This may cause offers to remain open until cancelled. Merchants may also experience an increase in refusal rates once the offers expire. We are in contact with MB WAY and Multibanco and we will provide an update as soon as it becomes available.

Affected components

1
Payment methods and issuers

Adyen in the last 90 days

Full history
90 days agoToday

Incidents in 90 days

3

Days with an incident

2

Median duration

3 h 28 min

This incident

61% shorter than the median

How long each incident lasted, on the day it started. The outlined bar is this incident.

3 h 40 min
median 3 h 28 min
90 days agoToday

Other Adyen incidents

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Install the outages.live MCP server, so that when something breaks you can tell if the cause is a provider we depend on and not my code. It reads the official status pages of cloud, AI, payment and developer providers and gives you their incidents as MCP tools.

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