Creation of new service nodes disrupted
We have resolved the underlying cause of the new node creation and new nodes are able to be created without issues. Should any further issues be encountered, please reach out to support via the Aiven console. We apologise for the inconvenience caused by this issue, and commit to analysing and improving our platform to avoid future incidents similar to this one.
The latest update from Aiven.
State
Resolved
Started
46 d ago
2026-09-16 12:21 UTC
Lasted
14 days
until 2026-09-30 06:35 UTC
Worst impact
Degraded
Timeline
4 updatesInvestigating
1 h 37 min 0%
Monitoring
14 days 100%
Updates
Times in UTCAs posted by Aiven
We have resolved the underlying cause of the new node creation and new nodes are able to be created without issues. Should any further issues be encountered, please reach out to support via the Aiven console. We apologise for the inconvenience caused by this issue, and commit to analysing and improving our platform to avoid future incidents similar to this one.
We have completed our mitigating actions and the creation of new nodes for services on the Aiven platform has returned to normal. Customers can now proceed with any operations that were delayed during this issue, including service creation, scaling, upgrades, maintenance updates and configuration changes. Operations that were left pending should continue automatically. Our engineers continue to monitor the platform to confirm the issue is fully resolved. We apologise for the inconvenience caused by this issue. We will provide a further update as our team completes monitoring of this situation.
We are monitoring our mitigating actions to issues with creating new nodes for services on the Aiven platform. Our engineers have done mitigating steps and we see improvements in the node creation, but we'll continue investigating and monitoring of the issue. We apologise for the inconvenience caused by this issue. We will provide a further update as our team continues monitoring and triaging this situation.
We are investigating issues with creating new nodes for services on the Aiven platform currently. The effect is slower creation time for new nodes. Any any event where a new node is created are impacted such as failovers, switchovers, upgrades and maintenance updates. Our engineers are currently investigating the root cause and working on a fix for the issue. We apologise for the inconvenience caused by this issue. We will provide a further update as our team continues on the solution for this situation.
Aiven in the last 90 days
Full historyIncidents in 90 days
9
Days with an incident
25
Median duration
9 h 1 min
This incident
37× the median
Other Aiven incidents
All incidentsAiven·Google Cloud VPN incident affecting services
This incident has been resolved. A power outage in Google Cloud's europe-west2-b zone disrupted services running in the europe-west2 region. Nodes in the affected zone were rebooted when the zone recovered. Some affected Aiven for Apache Kafka, Aiven for OpenSearch, Aiven for PostgreSQL and Aiven for Valkey services needed extra recovery steps or node replacement before they returned to normal operation. All affected services have now been restored. We apologise for the disruption.
Aiven·Unable to spin up nodes in vultr-ewr
We have resolved the underlying issues of nodes creation and replacement in the **vultr-ewr** cloud region. Should any further issues be encountered, please reach out to support via the Aiven console. We apologise for the inconvenience caused by this issue, and commit to analysing and improving our platform to avoid future incidents similar to this one.
Aiven·Issues starting new service nodes
This incident has been resolved. New service nodes are able to start normally again, and running nodes were not affected at any point during the incident. We apologize for any inconvenience this may have caused.
Aiven·Issues with spin up node in google asia-southeast1 region
We have resolved the underlying cause of this issue in Google's asia-southest1 region. Should any further issues be encountered, please reach out to support via the Aiven console. We apologise for the inconvenience caused by this issue.
Aiven·Issue with PostgreSQL major version upgrade
All customer services affected by this issue have been restored, and no further action is needed on your side. It is now safe to proceed with PostgreSQL major version upgrades. We apologise for the disruption this caused.
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Add it as a remote MCP server named "outages" at https://outages.cc/mcp (Streamable HTTP, no authentication), with your CLI command or your MCP config file.
Then:
1. Make sure it connects and shows the tools get_provider, list_feed and send_feedback.
2. Call get_provider with "aiven" and tell me if Aiven has a problem right now.
3. From now on, when a call to a third-party service fails or becomes slow, call get_provider for that service before you change my code.Paste this into any coding agent. It adds the server with its own MCP setup.
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