Delays in Hosted Agents job dispatch
Job dispatch for Hosted Agents is no longer experiencing delays.
The latest update from Buildkite.
State
Resolved
Started
60 d ago
2026-09-02 14:45 UTC
Lasted
1 h 5 min
until 2026-09-02 15:51 UTC
Worst impact
Partial outage
Timeline
5 updatesInvestigating
44 min 67%
Identified
14 min 21%
Monitoring
8 min 13%
Updates
Times in UTCAs posted by Buildkite
Job dispatch for Hosted Agents is no longer experiencing delays.
We are continuing to process through the backlog of delayed jobs and monitoring.
We're beginning to see recovery with delayed job dispatch for Hosted Agents. We are currently working through the backlog of delayed jobs.
Our engineers are continuing to investigate an issue with delayed job dispatch for Hosted Agents. Job dispatch for self-hosted agents remains unaffected.
We're investigating an issue with job dispatch to our Hosted Agents.
Affected components
8Buildkite in the last 90 days
Full historyIncidents in 90 days
26
Days with an incident
26
Median duration
1 h 9 min
This incident
About the median
Other Buildkite incidents
All incidentsBuildkite·Elevated job dispatch times
We are seeing the job dispatch times are back to normal.
Buildkite·Increased latency and error rates
We identified that the majority of the impact was for a single customer and was caused by a database failover. We are investigating the cause and we will work with the impacted customer.
Buildkite·Elevated error rates
Between 23:16 and 23:27 we saw elevated error rates across our platform due to a scheduled database upgrade. That upgrade was not intended to cause any impact, but due to an unforeseen dependency on this database customers experienced error rates averages 2.5% during this period.
Buildkite·Delays with Hosted Agents jobs
Processing of Hosted Agents jobs are no longer delayed.
Buildkite·Buildkite response to the eMudhra certificate compromise
All services that power Buildkite have been updated to distrust the affected certificates, and updated releases are available for the components we distribute that run in customer infrastructure: Buildkite agent: v4.7.0 and v3.138.2 Buildkite CLI: v3.64.2 bktec: v3.3.1 elastic-ci-stack-for-aws: v7.8.0 agent-stack-k8s: v0.52.0 We recommend updating to these versions to prevent exposure to the affected certificate providers.
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