Video Playback and Encoding Failures on Bunny Stream
This issue is now fully resolved. Our Engineering team have identified additional guardrails to prevent this specific issue from happening in future.
The latest update from bunny.net.
State
Resolved
Started
59 d ago
2026-09-03 13:47 UTC
Lasted
1 h 51 min
until 2026-09-03 15:38 UTC
Worst impact
Partial outage
Timeline
5 updatesInvestigating
13 min 12%
Monitoring
1 h 38 min 88%
Updates
Times in UTCAs posted by bunny.net
This issue is now fully resolved. Our Engineering team have identified additional guardrails to prevent this specific issue from happening in future.
We have confirmed that all services have fully resumed. Our Engineering team are currently monitoring the situation. Playback has now fully resumed without issue. New uploads during the outage have failed and thus would need re-uploading. Existing transcoding videos were not lost, however the status reported on some of these videos may be inaccurate as a result.
We are observing some isolated issues on the back of the fix. We are working to fully restore the process on our platform.
We have identified a backend database issue which had caused a timeout across our video servers (to include our player and uploading process). The problem was rectified and we are now monitoring the situation.
Our Engineering team are currently investigating an issue on our Stream platform of playback failures on our embedded players, as well as upload failures to our platform.
Affected components
4bunny.net in the last 90 days
Full historyIncidents in 90 days
16
Days with an incident
23
Median duration
3 h 19 min
This incident
44% shorter than the median
Other bunny.net incidents
All incidentsbunny.net·Security update regarding one of our infrastructure providers
bunny.net reports an issue that affects the CDN. All managed TLS certificates for custom domains are reissued with new private keys, and the old certificates are revoked. bunny.net keeps the incident under monitoring.
bunny.net·Performance degradation in DE
This incident has been resolved, we're not observing performance issues anymore.
bunny.net·Storage operations in DE and Stream uploads performance degradation
This issue has now been resolved.
bunny.net·Network issues in Frankfurt
Root Cause behind this incident was a core network outage on one of our major Frankfurt providers that made a large number of Bunny servers in Frankfurt unreachable between 02:36 and 02:44 UTC. We haven't observed any further issues since 02:44 UTC, nor expect any further issues due to this and will be resolving this incident at this time.
bunny.net·Database Performance Degradation
This incident has now been resolved.
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Add it as a remote MCP server named "outages" at https://outages.cc/mcp (Streamable HTTP, no authentication), with your CLI command or your MCP config file.
Then:
1. Make sure it connects and shows the tools get_provider, list_feed and send_feedback.
2. Call get_provider with "bunny" and tell me if bunny.net has a problem right now.
3. From now on, when a call to a third-party service fails or becomes slow, call get_provider for that service before you change my code.Paste this into any coding agent. It adds the server with its own MCP setup.
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