Request Latency and Timeout in US region
This incident is now resolved. Between 19:16 and 20:11 UTC, customers experienced request latency and timeouts affecting package downloads and API requests in the US East region. We have confirmed that these services have now returned to normal operations.
The latest update from Cloudsmith.
State
Resolved
Started
62 d ago
2026-08-31 19:27 UTC
Lasted
1 h 7 min
until 2026-08-31 20:34 UTC
Worst impact
Degraded
Timeline
4 updatesInvestigating
47 min 70%
Monitoring
20 min 30%
Updates
Times in UTCAs posted by Cloudsmith
This incident is now resolved. Between 19:16 and 20:11 UTC, customers experienced request latency and timeouts affecting package downloads and API requests in the US East region. We have confirmed that these services have now returned to normal operations.
Following mitigative actions, we are seeing request latency and error rates return to normal levels in the US East region. We are continuing to monitor.
We are continuing to investigate the issue causing request latency and timeouts in the US East region. Our engineering team have taken mitigative actions and are monitoring their effect. Next update by 20:27 UTC.
We have identified an issue causing request latency and timeouts in the us-east-2 region.
Cloudsmith in the last 90 days
Full historyIncidents in 90 days
18
Days with an incident
18
Median duration
1 h 28 min
This incident
23% shorter than the median
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Follow Cloudsmith
Your coding agent knows when Cloudsmith is down, and tells you when a failure is theirs, not yours. You can also get Cloudsmith incidents in a feed reader or in Slack.
Install the outages.live MCP server, so that when something breaks you can tell if the cause is a provider we depend on and not my code. It reads the official status pages of cloud, AI, payment and developer providers and gives you their incidents as MCP tools.
Add it as a remote MCP server named "outages" at https://outages.cc/mcp (Streamable HTTP, no authentication), with your CLI command or your MCP config file.
Then:
1. Make sure it connects and shows the tools get_provider, list_feed and send_feedback.
2. Call get_provider with "cloudsmith" and tell me if Cloudsmith has a problem right now.
3. From now on, when a call to a third-party service fails or becomes slow, call get_provider for that service before you change my code.Paste this into any coding agent. It adds the server with its own MCP setup.
https://outages.cc/feed.xml?providers=cloudsmith/feed subscribe https://outages.cc/feed.xml?providers=cloudsmithFAQ
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