Spaces Cold Storage Billing
As of 21:06 UTC, our Engineering team has resolved the issue affecting Spaces Cold Storage billing. An error in our billing processing system caused incorrect values to be reflected in daily usage and current invoices for customers with cold storage buckets. Our team identified and corrected an issue with the billing data sync, ensuring accurate usage reporting. If you continue to experience any issues, please open a ticket with our Support team. We apologize for any inconvenience this may have caused.
The latest update from DigitalOcean.
State
Resolved
Started
89 d ago
2026-08-04 16:13 UTC
Lasted
5 h 29 min
until 2026-08-04 21:42 UTC
Worst impact
Degraded
Timeline
4 updatesInvestigating
2 h 39 min 48%
Identified
1 h 52 min 34%
Monitoring
58 min 18%
Updates
Times in UTCAs posted by DigitalOcean
As of 21:06 UTC, our Engineering team has resolved the issue affecting Spaces Cold Storage billing. An error in our billing processing system caused incorrect values to be reflected in daily usage and current invoices for customers with cold storage buckets. Our team identified and corrected an issue with the billing data sync, ensuring accurate usage reporting. If you continue to experience any issues, please open a ticket with our Support team. We apologize for any inconvenience this may have caused.
Our Engineering team has implemented a fix for the issue affecting Spaces Cold Storage billing and is currently monitoring the situation. Customers with cold storage buckets should no longer see incorrect values reflected in their daily usage and current invoices. We will post an update as soon as the issue is fully resolved.
Our Engineering team has identified the issue affecting Spaces Cold Storage billing. The team is actively working on a fix to resolve the issue. We apologize for the inconvenience and will provide another update as soon as more information becomes available.
Our Engineering team is investigating an issue affecting Spaces Cold Storage billing. During this time, customers with cold storage buckets may see incorrect values reflected in their daily usage and current invoices. We apologize for the inconvenience and are actively working to resolve the issue. We will provide an update as soon as more information becomes available.
Affected components
3DigitalOcean in the last 90 days
Full historyIncidents in 90 days
17
Days with an incident
18
Median duration
2 h 4 min
This incident
2.7× the median
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