Elevated error rates when creating sandboxes from snapshots
This incident has been fully resolved. We’ll publish a postmortem soon with more details on the cause and resolution. We apologize again for the disruption.
The latest update from E2B.
State
Resolved
Started
47 d ago
2026-09-15 16:53 UTC
Lasted
4 h 45 min
until 2026-09-15 21:38 UTC
Worst impact
Partial outage
Timeline
5 updatesInvestigating
51 min 18%
Identified
3 h 17 min 69%
Monitoring
36 min 13%
Updates
Times in UTCAs posted by E2B
This incident has been fully resolved. We’ll publish a postmortem soon with more details on the cause and resolution. We apologize again for the disruption.
We’ve deployed the fix, and sandbox creation from snapshots is operating normally. We’re continuing to monitor to confirm stability.
We’ve confirmed the root cause and are working to deploy a fix. We’ll share another update once the fix is in place and we’ve verified recovery.
Our investigation points to a compatibility issue affecting some snapshot restores. We’re validating these findings and working toward a resolution. We’ll share further updates as we learn more.
Some teams are experiencing elevated error rates when creating sandboxes from snapshots. Our team is investigating the root cause and will share updates as we learn more.
E2B in the last 90 days
Full historyIncidents in 90 days
11
Days with an incident
10
Median duration
1 h 41 min
This incident
2.8× the median
Other E2B incidents
All incidents
E2B·Intermittent template build errors on US-West-1
The issue has been fully resolved. We apologize for the disruption. If you are still seeing issues, please let us know.
E2B·Increased errors on sandbox pause.
This incident has been resolved. Sandbox pause and resume are working normally.
E2B·Elevated error rates and slower sandbox start times
This incident has been resolved. Sandbox creation and API error rates are back to normal. We apologize for the disruption.
E2B·Elevated error rates and slower sandbox start times
Sandbox start times and error rates have returned to normal and the incident is fully resolved.
E2B·Elevated template build failures
The build failures have been resolved.
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