[office365] Delays in sending and receiving messages for some customers in [us-west-1] and [us-west-2]
This incident has been resolved.
The latest update from Front.
State
Resolved
Started
49 d ago
2026-09-14 08:20 UTC
Lasted
2 h 41 min
until 2026-09-14 11:01 UTC
Worst impact
Degraded
Timeline
5 updatesInvestigating
1 h 53 min 70%
Monitoring
48 min 30%
Updates
Times in UTCAs posted by Front
This incident has been resolved.
We are seeing error rates return to normal. We are continuing to monitor the health of our systems.
We have established that channel sync error rate is <1%, but remains above our expected baseline rate. We are continuing to investigate.
We are continuing to investigate this issue.
We're observing some Office 365 channels experience delays in sending and receiving messages. We're currently investigating.
Affected components
1Front in the last 90 days
Full historyIncidents in 90 days
7
Days with an incident
7
Median duration
1 h 8 min
This incident
2.4× the median
Other Front incidents
All incidents
Front·Delays on generation of certain AI outputs
This incident has been resolved.
Front·[smtp] Problems with outbound sending on custom SMTP channels
This incident has been resolved.
Front·[us-west-2] Elevated API error rates may cause delays
The upstream issues causing delays in our system have been resolved.
Front·[office365] [gmail] delays in sending and receiving messages for customers in [us-west-1], [us-west-2], and [eu-west-1]
This incident has been resolved.
Front·Application performance degraded
This incident has been resolved, and all activities have caught up to realtime. Front will continue to monitor application performance.
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Add it as a remote MCP server named "outages" at https://outages.cc/mcp (Streamable HTTP, no authentication), with your CLI command or your MCP config file.
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2. Call get_provider with "front" and tell me if Front has a problem right now.
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