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KnockIncident ·

Knock dashboard login magic links are unavailable

ResolvedOfficial update

This incident is resolved, and magic link login is fully functional. Malicious activity caused our email provider to flag the Knock dashboard's transactional emails, disrupting magic link deliverability. We've blocked the activity and restored email delivery. Only Knock's emails from hello@notify.knock.app were impacted. Customer email channels were unaffected.

The latest update from Knock.

State

Resolved

Started

Lasted

1 h 3 min

Worst impact

Partial outage

Timeline

3 updates
18:2218:3718:5319:0919:24
Partial outageUpdate postedTimes in UTC

Investigating

19 min 31%

Monitoring

43 min 69%

Updates

Times in UTC

As posted by Knock

Resolved

This incident is resolved, and magic link login is fully functional. Malicious activity caused our email provider to flag the Knock dashboard's transactional emails, disrupting magic link deliverability. We've blocked the activity and restored email delivery. Only Knock's emails from hello@notify.knock.app were impacted. Customer email channels were unaffected.

Monitoring

A fix has been implemented, and we're currently monitoring the service.

Investigating

We're currently investigating an issue with dashboard login via magic link. Sign-in via google and passkey are not impacted. Message sending via API is not affected.

Knock in the last 90 days

Full history
90 days agoToday

Incidents in 90 days

4

Days with an incident

6

Median duration

1 h 39 min

This incident

37% shorter than the median

How long each incident lasted, on the day it started. The outlined bar is this incident.

30 h 56 min
median 1 h 39 min
90 days agoToday

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Knock·Workflow processing and message delivery errors

This incident has now been resolved and the service is now fully operational.

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Follow Knock

Your coding agent knows when Knock is down, and tells you when a failure is theirs, not yours. You can also get Knock incidents in a feed reader or in Slack.

Prompt
Install the outages.live MCP server, so that when something breaks you can tell if the cause is a provider we depend on and not my code. It reads the official status pages of cloud, AI, payment and developer providers and gives you their incidents as MCP tools.

Add it as a remote MCP server named "outages" at https://outages.cc/mcp (Streamable HTTP, no authentication), with your CLI command or your MCP config file.

Then:
1. Make sure it connects and shows the tools get_provider, list_feed and send_feedback.
2. Call get_provider with "knock" and tell me if Knock has a problem right now.
3. From now on, when a call to a third-party service fails or becomes slow, call get_provider for that service before you change my code.

Paste this into any coding agent. It adds the server with its own MCP setup.

RSS
https://outages.cc/feed.xml?providers=knock
Slack
/feed subscribe https://outages.cc/feed.xml?providers=knock

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