Flag Updates via Polling API delayed
This incident has been resolved.
The latest update from LaunchDarkly.
State
Resolved
Started
76 d ago
2026-08-17 10:36 UTC
Lasted
5 h 26 min
until 2026-08-17 16:03 UTC
Worst impact
Degraded
Timeline
3 updatesInvestigating
4 h 53 min 90%
Monitoring
33 min 10%
Updates
Times in UTCAs posted by LaunchDarkly
This incident has been resolved.
We've identified the root cause, our CDN provider had an issue on their end which is fixed now. Monitoring for a while to make sure things stabilise.
We're experiencing a service degradation which can result in Flag updates via the Polling API to be delayed.
Affected components
2LaunchDarkly in the last 90 days
Full historyIncidents in 90 days
9
Days with an incident
9
Median duration
1 h 15 min
This incident
4.3× the median
Other LaunchDarkly incidents
All incidents
LaunchDarkly·delayed event processing
A scaling inflection point in our realtime event warehouse led to a delay for some event ingestion. The engineering team has remediated the problem and all events should be caught up. Some customers may have seen delays in experiments and in guarded release processing. This is now resolved and the team will carefully monitor.
LaunchDarkly·Elevated 5xx Errors (15:11–15:32 UTC)
Between 15:11 and 15:32 UTC today, we observed elevated 5xx errors affecting requests across our services. Approximately 0.7% of requests failed during this period (99.3% succeeded). This incident has been resolved.
LaunchDarkly·Delays in Guarded Rollouts, Progressive Rollouts, Release Pipelines, and Experimentation
This incident has been resolved.
LaunchDarkly·Elevated error rates in the LaunchDarkly application
This incident has been resolved.
LaunchDarkly·Flag delivery errors in Streaming API
This incident has been resolved. Between 12:00 and 12:12 PM PDT on August 26, server-side SDKs establishing new streaming connections experienced elevated error rates. Existing streaming connections were not affected, and polling requests continued to be served with error rates below 1%. Some requests to the LaunchDarkly web application also experienced elevated errors between approximately 11:29 AM and 12:03 PM PDT. The issue was caused by an internal configuration change, which has been reverted. All systems have recovered and are operating normally. No customer data was lost or compromised.
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Install the outages.live MCP server, so that when something breaks you can tell if the cause is a provider we depend on and not my code. It reads the official status pages of cloud, AI, payment and developer providers and gives you their incidents as MCP tools.
Add it as a remote MCP server named "outages" at https://outages.cc/mcp (Streamable HTTP, no authentication), with your CLI command or your MCP config file.
Then:
1. Make sure it connects and shows the tools get_provider, list_feed and send_feedback.
2. Call get_provider with "launchdarkly" and tell me if LaunchDarkly has a problem right now.
3. From now on, when a call to a third-party service fails or becomes slow, call get_provider for that service before you change my code.Paste this into any coding agent. It adds the server with its own MCP setup.
https://outages.cc/feed.xml?providers=launchdarkly/feed subscribe https://outages.cc/feed.xml?providers=launchdarklyFAQ
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