Issue with Loom Meeting Recordings in Zoom
Loom Meeting Recordings in Zoom do not work for the Recording component. Loom reports that the issue is resolved and the service operates normally. Loom did not give the outage duration.
State
Resolved
Started
415 d ago
2025-09-12 20:43 UTC
Ongoing for
415 days
Worst impact
Partial outage
Timeline
1 updateResolved
415 days 100%
Updates
Times in UTCAs posted by Loom
The issue has been resolved and the service is operating normally.
Affected components
1Loom in the last 90 days
Full historyIncidents in 90 days
10
Days with an incident
90
Median duration
Not enough data
This incident
Not comparable
Other Loom incidents
All incidentsLoom·Multiple Atlassian services are experiencing issues
Loom Recording, Viewing, Authentication, and Loom AI had degraded performance for some customers using Atlassian products. Loom reports that the issue is resolved.
Loom·Degraded performance of Loom app
Loom reported degraded performance in the Loom app. The affected components were Recording, Viewing, Authentication, and Loom AI. Loom says the problem is resolved and the services operate normally.
Loom·Confluence, Jira Mobile and Forge users may experience authentication issues
Loom users had authentication problems that affected Recording, Viewing, Authentication, and Loom AI. Loom reports that the issue is resolved and the services work normally. Loom will monitor the services.
Loom·Some Loom users experiencing no audio when viewing recordings
Loom users cannot hear audio when they view some recordings. The affected components are Recording, Viewing, Authentication, and Loom AI. Loom reports that the incident is resolved, and the fix rollout is complete.
Loom·Loom performance degraded
Loom reported degraded performance. Recording, Viewing, Authentication, and Loom AI were affected for some customers. Loom stated the incident is resolved. The degraded performance lasted from 12:30 to 22:15 UTC on Oct 27, 2025. Loom deployed a fix and verified recovery.
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