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MapboxIncident · 2026-10-19 21:38 UTC

Disruption in Routing Availability in US-East

ResolvedOfficial update

Between 19:18 and 19:41 UTC, we experienced an issue affecting the Directions API and Map Matching API in the US-East region. This caused elevated latency and missing route data for a significant portion of regional traffic. The issue has been identified and resolved, and all service metrics have fully returned to normal operation.

The latest update from Mapbox.

State

Resolved

Started

13 d ago

2026-10-19 21:38 UTC

Lasted

1 min

until 2026-10-19 21:38 UTC

Worst impact

Notice

Timeline

1 update
21:3821:3821:3821:3921:39
NoticeUpdate postedTimes in UTC

Resolved

1 min 100%

Updates

Times in UTC

As posted by Mapbox

Resolved2026-10-19 21:38 UTC

Between 19:18 and 19:41 UTC, we experienced an issue affecting the Directions API and Map Matching API in the US-East region. This caused elevated latency and missing route data for a significant portion of regional traffic. The issue has been identified and resolved, and all service metrics have fully returned to normal operation.

Affected components

2
APINavigation - API

Mapbox in the last 90 days

Full history
90 days agoToday

Incidents in 90 days

2

Days with an incident

3

Median duration

6 h 19 min

This incident

100% shorter than the median

How long each incident lasted, on the day it started. The outlined bar is this incident.

12 h 38 min
median 6 h 19 min
90 days agoToday

Other Mapbox incidents

All incidents

Mapbox·Intermittent Routing Disruptions in US-East

This incident has been resolved.

Resolvedresolved 12 d ago

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Install the outages.live MCP server, so that when something breaks you can tell if the cause is a provider we depend on and not my code. It reads the official status pages of cloud, AI, payment and developer providers and gives you their incidents as MCP tools.

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