Unable to access preview deployments
Mintlify reported an authentication issue that blocked some users from accessing preview deployments and sites protected by Mintlify authentication. Production documentation sites and preview builds were not affected. Mintlify resolved the incident after 28 minutes.
State
Resolved
Started
Lasted
28 min
Worst impact
Partial outage
Timeline
4 updatesInvestigating
13 min 48%
Monitoring
14 min 52%
Updates
Times in UTCAs posted by Mintlify
This incident has been resolved. Logins to preview deployments and sites protected by Mintlify authentication are back to working normally. If you still are running into any issues please contact [support@mintlify.com](mailto:support@mintlify.com).
A fix has been deployed and logins to preview deployments and sites protected by Mintlify authentication are working again. We're monitoring to confirm. If you still see the error, try logging in again or contact [support@mintlify.com](mailto:support@mintlify.com).
We've identified the cause of the error affecting preview deployments and sites protected by Mintlify authentication. A fix is being deployed now. Users who are already logged in and sites using other authentication methods are not affected.
We’re investigating an authentication issue that is preventing some users from accessing preview deployments. Previews are still building normally, and production documentation sites are not affected.
Mintlify in the last 90 days
Full historyIncidents in 90 days
15
Days with an incident
15
Median duration
34 min
This incident
20% shorter than the median
Other Mintlify incidents
All incidentsMintlify·Delayed deployments from GitHub
GitHub has resolved the webhook delivery issue, and deployments from GitHub are back to normal. Delayed pushes should now be deployed. If a recent change still isn't on your docs, trigger a manual update from the dashboard or push a new commit.
Mintlify·Elevated search latency on documentation sites
Search latency has returned to normal levels across documentation sites. We’re continuing to look into the cause and will keep monitoring to make sure performance stays stable.
Mintlify·Delayed Github webhook processing
Deployments triggered by GitHub pushes are back to normal, and all delayed updates have now been processed. We're sorry for the delay, and we're putting safeguards in place to stop this from happening again. If you are still experiencing any issues please contact [support@mintlify.com](mailto:support@mintlify.com "support@mintlify.com").
Mintlify·Search and other services impacted
Services were impacted and slowed from 10:42-10:49 PST, and we have fully recovered
Mintlify·Mintlify CLI installation failures
We’ve deployed a fix, and users should now be able to install and update the Mintlify CLI normally. We’re monitoring recovery. If you continue to run into issues please contact [support@mintlify.com](mailto:support@mintlify.com "support@mintlify.com").
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