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OpenAIIncident · 2026-11-03 00:46 UTC

File upload errors in ChatGPT

DegradedOfficial update
0

File uploads and file reading do not work for some ChatGPT users. OpenAI has identified the issue and is working on a mitigation. The incident started at 00:46 UTC and continues.

State

Identified

Started

2 h ago

2026-11-03 00:46 UTC

Ongoing for

1 h 58 min

Worst impact

Degraded

Timeline

3 updates
00:4601:1601:4602:1502:45
DegradedUpdate postedTimes in UTC

Identified

52 min 44%

Investigating

1 h 6 min 56%

Updates

Times in UTC

As posted by OpenAI

Identified2026-11-03 02:06 UTC

We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

Investigating2026-11-03 01:00 UTC

We’re investigating a potential issue for the listed services and checking how it affects users. We’ll share an update when we know more.

Identified2026-11-03 00:48 UTC

Some users are having trouble uploading files to ChatGPT or getting ChatGPT to read uploaded files. We are working on implementing a mitigation.

OpenAI in the last 90 days

Full history
90 days agoToday

Incidents in 90 days

25

Days with an incident

17

Median duration

1 h 51 min

This incident

About the median

How long each incident lasted, on the day it started. The outlined bar is this incident.

3 days
median 1 h 51 min
90 days agoToday

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