Report downloads unavailable in the Paddle Dashboard
The incident affecting report downloads in the Paddle Dashboard has been fully resolved. Our engineers deployed a fix, and the generated reports can now be downloaded as expected. We apologize for any disruption this may have caused. If you have any questions or concerns, please contact our Customer Support team at [sellers@paddle.com](mailto:sellers@paddle.com "sellers@paddle.com").
The latest update from Paddle.
State
Resolved
Started
59 d ago
2026-09-02 20:31 UTC
Lasted
33 min
until 2026-09-02 21:04 UTC
Worst impact
Degraded
Timeline
2 updatesInvestigating
33 min 100%
Updates
Times in UTCAs posted by Paddle
The incident affecting report downloads in the Paddle Dashboard has been fully resolved. Our engineers deployed a fix, and the generated reports can now be downloaded as expected. We apologize for any disruption this may have caused. If you have any questions or concerns, please contact our Customer Support team at [sellers@paddle.com](mailto:sellers@paddle.com "sellers@paddle.com").
Our engineers are currently investigating an issue affecting report downloads in the Paddle Dashboard. Some users may encounter an error when attempting to download generated reports. We are working to identify the root cause and restore normal service as soon as possible. We’ll provide another update when more information is available. We appreciate your patience. Please reach out to our Customer Support team via sellers@paddle.com should you have any questions.
Paddle in the last 90 days
Full historyIncidents in 90 days
3
Days with an incident
4
Median duration
47 min
This incident
31% shorter than the median
Other Paddle incidents
All incidentsPaddle·Issue affecting metrics and reporting in the seller dashboard
The incident affecting metrics and reporting in the seller dashboard has been fully resolved. All services are now operating normally. We apologize for any disruption this may have caused. If you have any questions or concerns, please contact our Customer Support team at [sellers@paddle.com](mailto:sellers@paddle.com).
Paddle·Retain
The incident affecting Retain has been fully resolved. All services are now operating normally. We apologize for any disruption this may have caused. If you have any questions or concerns, please contact our Customer Support team at sellers@paddle.com.
Follow Paddle
Your coding agent knows when Paddle is down, and tells you when a failure is theirs, not yours. You can also get Paddle incidents in a feed reader or in Slack.
Install the outages.live MCP server, so that when something breaks you can tell if the cause is a provider we depend on and not my code. It reads the official status pages of cloud, AI, payment and developer providers and gives you their incidents as MCP tools.
Add it as a remote MCP server named "outages" at https://outages.cc/mcp (Streamable HTTP, no authentication), with your CLI command or your MCP config file.
Then:
1. Make sure it connects and shows the tools get_provider, list_feed and send_feedback.
2. Call get_provider with "paddle" and tell me if Paddle has a problem right now.
3. From now on, when a call to a third-party service fails or becomes slow, call get_provider for that service before you change my code.Paste this into any coding agent. It adds the server with its own MCP setup.
https://outages.cc/feed.xml?providers=paddle/feed subscribe https://outages.cc/feed.xml?providers=paddleFAQ
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