Live

Incident Workflow, SRE Agent, Search, and Status Page Issues

We have resolved an incident where PagerDuty customers in the US service region experienced issues with with Incident Workflows and the PagerDuty Advance SRE Agent. The issue with duplicated notifications from our Status page has also been resolved. Event ingestion and incident notification...

The latest update from PagerDuty.

State

Resolved

Started

59 d ago

2026-09-03 22:21 UTC

Lasted

1 h 7 min

until 2026-09-03 23:29 UTC

Worst impact

Degraded

Timeline

5 updates
22:2122:3822:5523:1223:29
DegradedUpdate postedTimes in UTC

Investigating

1 h 7 min 100%

Updates

Times in UTC

As posted by PagerDuty

Resolved2026-09-03 23:29 UTC

We have resolved an incident where PagerDuty customers in the US service region experienced issues with with Incident Workflows and the PagerDuty Advance SRE Agent. The issue with duplicated notifications from our Status page has also been resolved. Event ingestion and incident notification...

Investigating2026-09-03 23:05 UTC

We are continuing to monitor improvement in an incident with Incident Workflows and the PagerDuty Advance SRE Agent, and we expect systems to continue to improve. We are also investigating issues with our Status Page sending duplicate updates. Event ingestion and incident notification delivery...

Investigating2026-09-03 22:44 UTC

We are monitoring improvement in an incident with Incident Workflows and the PagerDuty Advance SRE Agent. We are expecting systems to continue to improve. Event ingestion and incident notification delivery are not affected. We will provide an update within the next 15 minutes.

Investigating2026-09-03 22:37 UTC

We are continuing to investigate an incident where some PagerDuty customers in the US service region are experiencing issues with Incident Workflows starting or completing. Additionally, customers using the PagerDuty Advance SRE Agent may see errors when using connectors. Event ingestion and...

Investigating2026-09-03 22:21 UTC

We are investigating an incident where some PagerDuty customers in the US service region are experiencing issues with Incident Workflows. Impacted customers may see Incident Workflows fail to start or complete. Event ingestion and incident notification delivery are not affected. We will provide...

Affected components

2
Incident Workflows (US)External Status Page (US)

PagerDuty in the last 90 days

Full history
90 days agoToday

Incidents in 90 days

12

Days with an incident

11

Median duration

33 min

This incident

2.0× the median

How long each incident lasted, on the day it started. The outlined bar is this incident.

3 h 20 min
median 33 min
90 days agoToday

Other PagerDuty incidents

All incidents

PagerDuty·Issue Resolved - Delays Across the PagerDuty Platform

We have resolved an incident where all PagerDuty customers in the US service region experienced issues with delays in incident notifications. Event ingestion was not affected. The incident is now resolved, and there is no ongoing impact to customers. Please reach out to support@pagerduty.com if...

Resolvedresolved 9 d ago

PagerDuty·Issue Resolved - Delays Across the PagerDuty Platform

We have resolved an incident where all PagerDuty customers in the US service region experienced issues with delays across the PagerDuty platform. Event ingestion was not affected. The incident is now resolved, and there is no ongoing impact to customers. Please reach out to support@pagerduty.com...

Resolvedresolved 13 d ago

PagerDuty·Issue Resolved - Delayed escalation of incidents and responder request invitations

We have identified and resolved an incident where PagerDuty customers in the US Service Region were experiencing issues with escalation of incidents and responder requests. The incident is now resolved, and there is no ongoing impact to customers. Event ingestion and incident notification...

Resolvedresolved 18 d ago

PagerDuty·Event Processing, Notification, and Platform Functionality Issues

We have resolved an incident where PagerDuty customers in the US service region may have experienced delayed event ingestion and notifications. Performance has recovered across impacted services, including incident creation, alert attachments, web UI, Ops Console, email fan-out, and incident...

Resolvedresolved 36 d ago

PagerDuty·Issue Identified - Incident Workflows experiencing delays

We have resolved an incident where customers in all Service Regions were experiencing issues with Incident Workflows. Impacted customers may have seen delays with a run Javascript action in Incident Workflows that could have caused delays with workflow related notifications. Event ingestion and...

Resolvedresolved 37 d ago

Follow PagerDuty

Your coding agent knows when PagerDuty is down, and tells you when a failure is theirs, not yours. You can also get PagerDuty incidents in a feed reader or in Slack.

Prompt
Install the outages.live MCP server, so that when something breaks you can tell if the cause is a provider we depend on and not my code. It reads the official status pages of cloud, AI, payment and developer providers and gives you their incidents as MCP tools.

Add it as a remote MCP server named "outages" at https://outages.cc/mcp (Streamable HTTP, no authentication), with your CLI command or your MCP config file.

Then:
1. Make sure it connects and shows the tools get_provider, list_feed and send_feedback.
2. Call get_provider with "pagerduty" and tell me if PagerDuty has a problem right now.
3. From now on, when a call to a third-party service fails or becomes slow, call get_provider for that service before you change my code.

Paste this into any coding agent. It adds the server with its own MCP setup.

RSS
https://outages.cc/feed.xml?providers=pagerduty
Slack
/feed subscribe https://outages.cc/feed.xml?providers=pagerduty

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