Elevated API errors and timeouts
The issue affecting the Website, App, and Computer has been resolved. All services are operational. The API remained operational throughout this incident.
The latest update from Perplexity.
State
Resolved
Started
22 d ago
2026-10-09 22:38 UTC
Lasted
37 min
until 2026-10-09 23:15 UTC
Worst impact
Degraded
Timeline
4 updatesInvestigating
23 min 62%
Monitoring
14 min 38%
Updates
Times in UTCAs posted by Perplexity
The issue affecting the Website, App, and Computer has been resolved. All services are operational. The API remained operational throughout this incident.
Correction to our previous updates: we do not believe the API was affected by this incident and it remains operational.
The issue causing elevated API errors and timeouts has been mitigated.
Users may experience errors or timeouts when making API requests. We are investigating elevated API errors and timeouts.
Perplexity in the last 90 days
Full historyIncidents in 90 days
2
Days with an incident
3
Median duration
27 min
This incident
1.4× the median
Other Perplexity incidents
All incidentsFollow Perplexity
Your coding agent knows when Perplexity is down, and tells you when a failure is theirs, not yours. You can also get Perplexity incidents in a feed reader or in Slack.
Install the outages.live MCP server, so that when something breaks you can tell if the cause is a provider we depend on and not my code. It reads the official status pages of cloud, AI, payment and developer providers and gives you their incidents as MCP tools.
Add it as a remote MCP server named "outages" at https://outages.cc/mcp (Streamable HTTP, no authentication), with your CLI command or your MCP config file.
Then:
1. Make sure it connects and shows the tools get_provider, list_feed and send_feedback.
2. Call get_provider with "perplexity" and tell me if Perplexity has a problem right now.
3. From now on, when a call to a third-party service fails or becomes slow, call get_provider for that service before you change my code.Paste this into any coding agent. It adds the server with its own MCP setup.
https://outages.cc/feed.xml?providers=perplexity/feed subscribe https://outages.cc/feed.xml?providers=perplexityFAQ
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