Live

Slow attached storage for some users in US West

The storage performance issue affecting some users in US West has been resolved. Latency has returned to baseline and storage operations are back to normal levels. We apologize for any inconvenience this caused. If you continue to experience issues, please contact support at https://station.railway.com.

The latest update from Railway.

State

Resolved

Started

28 d ago

2026-10-04 02:47 UTC

Lasted

3 h 36 min

until 2026-10-04 06:23 UTC

Worst impact

Partial outage

Timeline

5 updates
02:4703:4104:3505:2906:23
Partial outageUpdate postedTimes in UTC

Investigating

2 h 2 min 57%

Identified

1 h 18 min 36%

Monitoring

15 min 7%

Updates

Times in UTC

As posted by Railway

Resolved2026-10-04 06:23 UTC

The storage performance issue affecting some users in US West has been resolved. Latency has returned to baseline and storage operations are back to normal levels. We apologize for any inconvenience this caused. If you continue to experience issues, please contact support at https://station.railway.com.

Monitoring2026-10-04 06:14 UTC

Storage performance in US West has returned to normal. Latency is back to baseline and write operations have resumed at expected levels. We are continuing to monitor to confirm stability. If you are still experiencing issues, please reach out to support at https://station.railway.com.

Monitoring2026-10-04 06:08 UTC

Storage performance in US West continues to improve. Latency is gradually decreasing as we work through the remaining remediation steps. We are actively monitoring and will provide another update once we have more to share.

Identified2026-10-04 04:50 UTC

We have identified the cause of the storage performance degradation affecting some users in US West and are actively working to resolve it. We will continue to provide updates as we make progress.

Investigating2026-10-04 00:34 UTC

We are aware of an issue affecting attached storage performance for some users in US West. Users may experience slow services and databases, queries taking longer than expected, deploys that are slow to become healthy, or intermittent crash loops. We have identified the cause and are actively working to restore normal performance. We will provide updates as we learn more.

Affected components

1
Storage

Railway in the last 90 days

Full history
90 days agoToday

Incidents in 90 days

38

Days with an incident

33

Median duration

1 h 23 min

This incident

2.6× the median

How long each incident lasted, on the day it started. The outlined bar is this incident.

6 days
median 1 h 23 min
90 days agoToday

Other Railway incidents

All incidents

Railway·Degraded performance

Railway had degraded performance on the Railway platform. Railway reports that the incident is resolved. The incident lasted 8 hours.

Resolvedresolved 2 h ago

Railway·Elevated Build Failure Rate

The elevated build failure rate has been resolved. Builds are processing normally across all regions. We apologize for any inconvenience. If you continue to experience issues, please contact support at https://station.railway.com. Note: This issue is unrelated to the security incident from October 21st, which has been resolved.

Resolvedresolved 11 h ago

Railway·Deployments stuck in initializing

Builds and deployments are back to normal. An issue in the system that processes builds caused delays, so we briefly paused new deployments to clear the backlog. Everything queued has now been processed. If a deployment failed during this time, please trigger a redeploy. Still seeing issues? Reach us at https://station.railway.com. Note: This issue is unrelated to the security incident from October 21st, which has been resolved.

Resolvedresolved 4 d ago

Railway·Builds failing intermittently in US East and EU West

Build latency occurred due to issues with our upstream storage provider, we have been in touch and this is now resolved.

Resolvedresolved 4 d ago

Railway·Builds failing in US West

The issue causing builds to fail in US West has been resolved. Builds are now completing normally. If a build failed during this incident, redeploying it should now succeed. We apologize for any inconvenience. If you continue to experience issues, please contact support at https://station.railway.com.

Resolvedresolved 4 d ago

Follow Railway

Your coding agent knows when Railway is down, and tells you when a failure is theirs, not yours. You can also get Railway incidents in a feed reader or in Slack.

Prompt
Install the outages.live MCP server, so that when something breaks you can tell if the cause is a provider we depend on and not my code. It reads the official status pages of cloud, AI, payment and developer providers and gives you their incidents as MCP tools.

Add it as a remote MCP server named "outages" at https://outages.cc/mcp (Streamable HTTP, no authentication), with your CLI command or your MCP config file.

Then:
1. Make sure it connects and shows the tools get_provider, list_feed and send_feedback.
2. Call get_provider with "railway" and tell me if Railway has a problem right now.
3. From now on, when a call to a third-party service fails or becomes slow, call get_provider for that service before you change my code.

Paste this into any coding agent. It adds the server with its own MCP setup.

RSS
https://outages.cc/feed.xml?providers=railway
Slack
/feed subscribe https://outages.cc/feed.xml?providers=railway

FAQ

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