Snyk Support portal degradation
There have been no further interruptions to our service, declaring the incident as resolved.
The latest update from Snyk.
State
Resolved
Started
10 d ago
2026-10-23 03:56 UTC
Lasted
6 h 5 min
until 2026-10-23 10:02 UTC
Worst impact
Degraded
Timeline
3 updatesIdentified
2 h 24 min 39%
Monitoring
3 h 41 min 61%
Updates
Times in UTCAs posted by Snyk
There have been no further interruptions to our service, declaring the incident as resolved.
The 3rd party provider has implemented a fix, and initial testing indicates that it is successful. The Snyk Support portal should now be available, however we'll keep monitoring for a short period to ensure full service is maintained
Snyk Support portal is experiencing a degradation of service. Users may not be able to log in to the portal at support.snyk.io to create or view support cases. Other options to create support cases may also be impacted. We have identified that this appears to be due to a related incident on the 3rd party provider. We will monitor and provide updates as they are available.
Affected components
2Snyk in the last 90 days
Full historyIncidents in 90 days
27
Days with an incident
41
Median duration
7 h 1 min
This incident
About the median
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